Online Sales - Terms & Conditions

Anaeron Pty Ltd is an Australian business located in Frenchs Forest NSW 2086.

You can contact us on 1300 936 044 (within Australia) or +612 8209 3815 (outside Australia).

Pricing and Invoices

You must register for an online account and be logged into this website to view prices.

All prices will be displayed in Australian dollars but not including GST. All products and shipping fees are subject to GST in Australia, and this will be displayed in the final cost.

When you order you will receive email confirmation of the products you have purchased. We will review the order and send you an itemised tax invoice of goods and delivery fees prior to shipping, and all prices are quoted in Australian dollars.

The tax invoice you receive will include a link to pay by credit card or any other method you choose.

Delivery Information

We only accept orders from and ship to Australian addresses. International orders are not accepted at this time.

We use various courier services to deliver your products within Australia. We do not offer shipping insurance.

Products will be delivered within 3 - 7 working days depending on your postcode.

The shipping cost is a flat rate determined by your delivery address postcode.

Some items will require cold storage shipping, and this additional cost will be reflected in the quoted fee.  If you order is a mix of standard items and cold storage items then both delivery costs will be incurred.

For more information please see Terms & Conditions

Returns Policy

We reserve the right to refuse to refund should you change your mind. Claims should be reported within 5 working days of the receipt of the goods and all claims must be approved prior to the return of the product, along with a copy of the invoice.

All items returned must be in their original packaging or will not be accepted for return. No refund will be given on delivery costs or costs incurred by the customer in return of the goods. We will not accept responsibility for, nor refund the cost of goods that do not arrive in the condition that they were sold.

For more information please see Shipping & Returns

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Looking for a particular product? We can email or call you to assist.
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